The offboarding workflows and the permission approval chain are notable features. They help ensure that processes are followed correctly and that permissions are managed efficiently during offboarding.

First off, the Lumos team is the best to work with! I was considering Lumos in a previous role, and while we weren't able to implement it there, I went back in my current role and they quickly connected me with the right team to get Lumos implemented. We are not a huge organization, but we still have a dedicated CSM, monthly calls with that CSM, a Slack channel for support with Lumos, and product calls with Lumos leadership. The Lumos team is very receptive to feedback and it's been great to see changes that we requested included in the product over our time. Re: the Lumos product, though, I can't speak highly enough! We use Lumos today for SaaS usage reporting for spend management, identifying shadow IT, managing agreements, and access reviews. We're also in the process of implementing for onboarding and offboarding, and we're very excited to make both significantly less work on the IT team for our daily processes.

Lumos has streamlined our application access request and approval workflow. This is a huge time saver for my team, as the process has automated what was originally a manually ticketed activity.